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Privacy Policy
Last updated: March 30, 2026
This Privacy Notice sets out the basis on which any Personal Information OHFTS’s collects, uses, shares and otherwise processes. Please read the following carefully to understand OHFTS’s views and practices regarding Personal Information and how OHFTS will treat it. OHFTS processes Personal Data on the basis of one or more lawful grounds in accordance with applicable data protection laws, including consent, contractual necessity, legal obligation, and legitimate interests where applicable.
Where consent is required, it will be obtained through a clear affirmative action.
Where consent is required, it will be obtained through a clear affirmative action.
Definitions
Card” When OHFTS uses the word ‘card’ in this notice, it applies to all payment methods and types and not simply those involving a physical card; and use of the term ‘cardholder’ applies to any shopper or individual whose payment transactions may be processed.
“OHFTS” means Overseas Health Treatment Facilitation Services. FZ-LLC any of its subsidiaries or affiliates.
“OHFTS Services” means the products and services which are being offered by OHFTS.
"Personal Information or Personal Data" for purposes of this Policy means to any information relating to an identified or identifiable individual.
OHFTS acts as a Data Controller and, where applicable, as a Data Processor depending on the nature of the Services provided.
“OHFTS” means Overseas Health Treatment Facilitation Services. FZ-LLC any of its subsidiaries or affiliates.
“OHFTS Services” means the products and services which are being offered by OHFTS.
"Personal Information or Personal Data" for purposes of this Policy means to any information relating to an identified or identifiable individual.
OHFTS acts as a Data Controller and, where applicable, as a Data Processor depending on the nature of the Services provided.
You are important
At OHFTS our most important asset is you and your trust. In this Privacy Policy we will cover what and how we collect, use, disclose, transfer, and store your information.
We want to assure you that OHFTS is committed to maintaining the confidentiality, integrity and security of any Personal Information about our users. This Privacy Policy will explain to you what and how we collect, use, disclose, transfer, and store your non-personal and Personal Information shared through our Sites or in connection with our Services.
It is not mandatory for you to provide the Personal Information that we have requested, but, if you choose not to do so, unfortunately, we will not be able to provide you with our Services or respond to any queries you may have.
We want to assure you that OHFTS is committed to maintaining the confidentiality, integrity and security of any Personal Information about our users. This Privacy Policy will explain to you what and how we collect, use, disclose, transfer, and store your non-personal and Personal Information shared through our Sites or in connection with our Services.
It is not mandatory for you to provide the Personal Information that we have requested, but, if you choose not to do so, unfortunately, we will not be able to provide you with our Services or respond to any queries you may have.
Principles of Data Processing
OHFTSOHFTS shall apply the following principles when processing your Personal Information:
OHFTS collects Personal Information relating to cardholders, merchants or other customers, suppliers and other business partners in order to carry out its business activities. OHFTS may collect Personal Information from various sources, including:
• Information you voluntarily provide, either directly or via our customers;
• Information automatically collected when you use our Sites and Services, including in our role as a payment processor;
• Information collected by cookies and other tracking technologies when you use our Sites;
Personal Data collected is limited to what is necessary for the specific purposes described in this Notice and may include:
• Identification and contact data
• Transaction data
• Technical data
• Any additional data strictly required for service provision
- Lawfulness, fairness and transparency: All Personal Information will processed fairly, transparently and in compliance with applicable laws.
- Purpose: Any Personal Information collected will be used for a stated purpose.
- Data Minimization: OHFTS will collect only the Personal Information that is adequate and relevant to the purposes for which it is collected.
- Accuracy: OHFTS will keep the Personal Information accurate and, where necessary, kept up to date information.
- Storage Limitation: Personal Information will be stored with OHFTS for a defined period as per its policy or applicable law.
- Integrity and Confidentiality: OHFTS will implement appropriate technical, organizational and physical security measures to protect Personal Information.
- Accountability: OHFTS will maintain applicable records, logs when dealing with Personal Information.
- What kind of Personal Information do we collect?
OHFTS collects Personal Information relating to cardholders, merchants or other customers, suppliers and other business partners in order to carry out its business activities. OHFTS may collect Personal Information from various sources, including:
• Information you voluntarily provide, either directly or via our customers;
• Information automatically collected when you use our Sites and Services, including in our role as a payment processor;
• Information collected by cookies and other tracking technologies when you use our Sites;
Personal Data collected is limited to what is necessary for the specific purposes described in this Notice and may include:
• Identification and contact data
• Transaction data
• Technical data
• Any additional data strictly required for service provision
Non-Personal Information.
We also collect information in a form that does not, on its own, permit direct association with any specific individual such as occupation, language, zip/area code, location, time zone, etc. We may collect, use, transfer, and disclose non-personal information for any purpose. This information is aggregated and used to help us provide more useful information to our customers and to understand which portions of Services are of most interest. This aggregated data is considered non personal information for the purposes of this Privacy Notice.
How do we use your Personal Information?
OHFTS uses Personal Information internally in relation to:
We Use Cookies and other technologies to improve your Experience
We may use cookies and similar technologies to help us better understand user behavior, tell us which parts of OHFTS Sites people have visited, and facilitate and measure the effectiveness of offer and Services and improve them.
Certain identifiers such as IP addresses and cookie identifiers may constitute Personal Data under applicable law and will be treated accordingly.
Where required by law, cookies and similar technologies will only be used upon obtaining user consent via a cookie consent mechanism.
You will have the option to disable cookies. If you choose to do so, unfortunately, certain features of the OHFTS website and the Services will not be available once cookies are disabled.
Some web browsers may send out ‘do not track’ signals. There is no industry standard currently in place as to what websites and other online services should do upon receipt of such signals. Should such a standard be developed, OHFTS will re-visit its notice, but currently takes no action upon receipt of such signals.
OHFTS may offer certain features that are only available through the use of tracking technologies. Temporary cookies are used to enable you to navigate our site and use its features. These are deleted when you close your browser. IP addresses are used in conjunction with cookies for the purpose of “remembering” computers or other devices used to access our Sites.
Analytical or performance cookies collect anonymous information about how visitors use our websites. They allow us to analyse information such as the count of visitors to our websites, what search terms our visitors are using, what pages are viewed, and the last page visited. This information is based on the visitor’s IP address, and we cannot view individual activity tied to a single person.
To the extent that Internet Protocol (IP) addresses (or similar identifiers) are clearly defined to be Personal Information under any local law and where such local law is applicable to OHFTS Services, OHFTS will manage such identifiers as Personal Information.
OHFTS Sites may also contain links to and from third party websites, including those of partner OHFTSs, advertisers and affiliates. Please note that these websites may have their own privacy notices and cookies policies, and OHFTS does not accept any responsibility or liability for these third party websites. The inclusion of links to third party websites in no way constitutes an endorsement by us of such websites’ content, actions, or policies.
- Personal Data is processed for the following specific purposes:
- Provision of Services
- Transaction processing
- Compliance with legal obligations
- Fraud prevention
- Customer support
- Marketing communications (subject to separate consent where required).
- Online Session Information and Use is Collected to Improve Your Experience
- We may also collect technical and navigational related Personal Information, such as computer browser type, Internet protocol address, pages visited, and average time spent on our Site. This Personal Information may be used, for example, to alert you to software compatibility issues, or it may be analyzed to improve our design and functionality of the OHFTS Sites and the Services.
We Use Cookies and other technologies to improve your Experience
We may use cookies and similar technologies to help us better understand user behavior, tell us which parts of OHFTS Sites people have visited, and facilitate and measure the effectiveness of offer and Services and improve them.
Certain identifiers such as IP addresses and cookie identifiers may constitute Personal Data under applicable law and will be treated accordingly.
Where required by law, cookies and similar technologies will only be used upon obtaining user consent via a cookie consent mechanism.
You will have the option to disable cookies. If you choose to do so, unfortunately, certain features of the OHFTS website and the Services will not be available once cookies are disabled.
Some web browsers may send out ‘do not track’ signals. There is no industry standard currently in place as to what websites and other online services should do upon receipt of such signals. Should such a standard be developed, OHFTS will re-visit its notice, but currently takes no action upon receipt of such signals.
OHFTS may offer certain features that are only available through the use of tracking technologies. Temporary cookies are used to enable you to navigate our site and use its features. These are deleted when you close your browser. IP addresses are used in conjunction with cookies for the purpose of “remembering” computers or other devices used to access our Sites.
Analytical or performance cookies collect anonymous information about how visitors use our websites. They allow us to analyse information such as the count of visitors to our websites, what search terms our visitors are using, what pages are viewed, and the last page visited. This information is based on the visitor’s IP address, and we cannot view individual activity tied to a single person.
To the extent that Internet Protocol (IP) addresses (or similar identifiers) are clearly defined to be Personal Information under any local law and where such local law is applicable to OHFTS Services, OHFTS will manage such identifiers as Personal Information.
OHFTS Sites may also contain links to and from third party websites, including those of partner OHFTSs, advertisers and affiliates. Please note that these websites may have their own privacy notices and cookies policies, and OHFTS does not accept any responsibility or liability for these third party websites. The inclusion of links to third party websites in no way constitutes an endorsement by us of such websites’ content, actions, or policies.
How We Use Anonymized Data: Peer Comparisons, Research & Development
OHFTS may make anonymous or aggregate Personal Information and disclose such data only in a non-personally identifiable manner to:
(i) advertising, measurement or analytics partners approved by OHFTS that conduct research into consumer spending;
(ii) deliver products and services to other clients; and
(iii) Users of the Service for purposes of comparison of their financial situation relative to the broader community.
With whom does OHFTS share Personal Information and for what purposes?
Before we share Personal Information, we ensure there are adequate safeguards in place to protect the processing of that data.
OHFTS may disclose Personal Data only where necessary and subject to appropriate safeguards including, but not limited to:
• Any OHFTS group company;
• Any group company (such as advisers, share plan, payroll and other third party administrators, agents or contractors working on behalf of OHFTS);
• Financial institution clients;
• Service providers and other third parties under contract who help with our business operations (including, but not limited to, fraud investigations, site analytics and operations);
• Regulatory, legal and judicial authorities;
• Social media sites integrated into web services that we offer;
• Governmental or quasi-governmental organizations; and
• Potential purchasers of OHFTS.
OHFTS may disclose Personal Information to third parties for the following purposes:
• Legal or regulatory purposes
• Business purposes
• Suppliers who assist OHFTS with the provision of its Services
All third parties are contractually bound to process Personal Data in accordance with applicable data protection laws.
Information on cross-border data transfers Overseas Health Treatment Facilitation Services. FZ-LLC, has its headquarters in Dubai, UAE. The data OHFTS collects from you may be transferred, stored and processed in a country different from where the data was collected.
Personal Data may be transferred outside the UAE only where:
• the destination country ensures an adequate level of protection;
• or appropriate safeguards are implemented;
• or explicit consent is obtained where required.The transfer of information will often be in furtherance of a contract to which you or your
• bank/merchant are a party. In other cases, the transfer of information will be consistent with the legitimate interests of conducting OHFTS Services.
(i) advertising, measurement or analytics partners approved by OHFTS that conduct research into consumer spending;
(ii) deliver products and services to other clients; and
(iii) Users of the Service for purposes of comparison of their financial situation relative to the broader community.
With whom does OHFTS share Personal Information and for what purposes?
Before we share Personal Information, we ensure there are adequate safeguards in place to protect the processing of that data.
OHFTS may disclose Personal Data only where necessary and subject to appropriate safeguards including, but not limited to:
• Any OHFTS group company;
• Any group company (such as advisers, share plan, payroll and other third party administrators, agents or contractors working on behalf of OHFTS);
• Financial institution clients;
• Service providers and other third parties under contract who help with our business operations (including, but not limited to, fraud investigations, site analytics and operations);
• Regulatory, legal and judicial authorities;
• Social media sites integrated into web services that we offer;
• Governmental or quasi-governmental organizations; and
• Potential purchasers of OHFTS.
OHFTS may disclose Personal Information to third parties for the following purposes:
• Legal or regulatory purposes
• Business purposes
• Suppliers who assist OHFTS with the provision of its Services
All third parties are contractually bound to process Personal Data in accordance with applicable data protection laws.
Information on cross-border data transfers Overseas Health Treatment Facilitation Services. FZ-LLC, has its headquarters in Dubai, UAE. The data OHFTS collects from you may be transferred, stored and processed in a country different from where the data was collected.
Personal Data may be transferred outside the UAE only where:
• the destination country ensures an adequate level of protection;
• or appropriate safeguards are implemented;
• or explicit consent is obtained where required.The transfer of information will often be in furtherance of a contract to which you or your
• bank/merchant are a party. In other cases, the transfer of information will be consistent with the legitimate interests of conducting OHFTS Services.
Individual’s Privacy Rights (data subject rights)
Certain laws and regulations give individual data subject rights in relation to their Personal Information (for example, the right to access that data, to rectify inaccurate data, or to erase Personal Information). Data subjects have the following rights:
• Right of access
• Right to rectification
• Right to erasure
• Right to restriction of processing
• Right to object
• Right to data portability
• Right to withdraw consent
In such circumstances, where a request to exercise such a right is received by OHFTS, it must be forwarded to info@overseasmedicalcenter.com so that it can be handled in accordance with applicable laws and statutory timeframes.
• Right of access
• Right to rectification
• Right to erasure
• Right to restriction of processing
• Right to object
• Right to data portability
• Right to withdraw consent
In such circumstances, where a request to exercise such a right is received by OHFTS, it must be forwarded to info@overseasmedicalcenter.com so that it can be handled in accordance with applicable laws and statutory timeframes.
How do we keep your Personal Information safe and secure?
You also agree that you control and limit access to the email account and mobile device. If your email address or your mobile device changes, you are responsible for informing us of that change.
We are not responsible if someone else accesses your account through Registration Information they have obtained from you or through a violation by you of this Privacy Notice or the Terms of Use.
Restrictions and Monitoring of Our Partners and third parties.
Any partners we work with have been selected in accordance with our security and risk management policies and practices and are bound by contractual obligations which includes compliance with OHFTS policies and requirements relating to confidentiality, privacy and security. They may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.
We may also use third party vendors or service providers to help us provide the Service to you, such as sending e-mail messages on our behalf or hosting and operating a particular feature or functionality of the Service. We require such third parties to maintain the confidentiality of the Personal Information we provide to them.
We are bound by our Group Policies
Our employees are committed to maintain the highest data protection standards by complying with this Privacy Notice and our other policies including our Code of Conduct and Group Data Protection Policy. The Board Audit and Technology Committee has the overall responsibility to review the adequacy and effectiveness of the Group Data Protection Policy, ensure compliance with the same, and review and approve changes to the said Policy wherever considered appropriate.
All our employees receive trainings on these important requirements at least annually
We Are Committed To Keeping Your Personal Information Secure
The security of your Personal Information is important to us. As discussed below, we utilize physical, electronic and procedural security measures to protect against loss, misuse, and alteration of Personal Information under our control. We adhere to industry standard practices and security measures and our practices are independently validated annually enabling us to comply with ISO 27001 and PCI-DSS standards to safeguard and secure the information we collect.
No method of transmission over the Internet, or method of electronic storage, is completely secure. Therefore, we cannot guarantee its absolute security. While no system is completely secure, COMPANY implements appropriate technical and organizational measures to protect Personal Data.
We use a combination of firewall barriers, encryption techniques and authentication procedures, among others, to maintain the security of your online in-app session and to protect OHFTS accounts and systems from unauthorized access. Our servers are in a secure facility. Access requires multiple levels of authentication. Security personnel monitor the system 7 days a week, 24 hours a day.
The security of your Personal Information is important to us. As discussed below, we utilize physical, electronic and procedural security measures to protect against loss, misuse, and alteration of Personal Information under our control. We adhere to industry standard practices and security measures and our practices are independently validated annually enabling us to comply with ISO 27001 and PCI-DSS standards to safeguard and secure the information we collect.
No method of transmission over the Internet, or method of electronic storage, is completely secure. Therefore, we cannot guarantee its absolute security. While no system is completely secure, COMPANY implements appropriate technical and organizational measures to protect Personal Data.
We use a combination of firewall barriers, encryption techniques and authentication procedures, among others, to maintain the security of your online in-app session and to protect OHFTS accounts and systems from unauthorized access. Our servers are in a secure facility. Access requires multiple levels of authentication. Security personnel monitor the system 7 days a week, 24 hours a day.
We Enforce Physical Access Controls to Our Facilities
No employee may put any Personal Information or account Personal Information on any insecure machine (i.e., nothing can be taken from the database and put on an insecure laptop). In addition, OHFTS frequently tests the Service for any failure points that would allow hacking.
However, it is important to understand that these precautions apply only to our Service and systems. We exercise no control over how your Personal Information is stored, maintained or displayed by third parties or on third-party sites.
However, it is important to understand that these precautions apply only to our Service and systems. We exercise no control over how your Personal Information is stored, maintained or displayed by third parties or on third-party sites.
Our Service Ensures Secure Communications with Encryption
From the time you submit your login ID and password so that communications between your device and OHFTS are encrypted. This enables client and server applications to communicate in a way that is designed to prevent eavesdropping, tampering and message forgery.
You are responsible for keeping your login ID, password, mobile device, and email account safe and confidential.
You also agree that you control and limit access to the email account and mobile device. If your email address or your mobile device changes, you are responsible for informing us of that change.
We are not responsible if someone else accesses your account through Registration Information they have obtained from you or through a violation by you of this Privacy Notice or the Terms of Use.
You are responsible for keeping your login ID, password, mobile device, and email account safe and confidential.
You also agree that you control and limit access to the email account and mobile device. If your email address or your mobile device changes, you are responsible for informing us of that change.
We are not responsible if someone else accesses your account through Registration Information they have obtained from you or through a violation by you of this Privacy Notice or the Terms of Use.
Restrictions and Monitoring of Our Partners and third parties
Any partners we work with have been selected in accordance with our security and risk management policies and practices and are bound by contractual obligations which includes compliance with OHFTS policies and requirements relating to confidentiality, privacy and security. They may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.
We may also use third party vendors or service providers to help us provide the Service to you, such as sending e-mail messages on our behalf or hosting and operating a particular feature or functionality of the Service. We require such third parties to maintain the confidentiality of the Personal Information we provide to them.
We may also use third party vendors or service providers to help us provide the Service to you, such as sending e-mail messages on our behalf or hosting and operating a particular feature or functionality of the Service. We require such third parties to maintain the confidentiality of the Personal Information we provide to them.
How long does OHFTS store and retain Personal Information?
Personal Data is retained only for as long as necessary to fulfil the purposes for which it was collected, unless a longer retention period is required by law. Retention periods for transaction and other data categories may vary, depending on our obligations.
For example, legal and regulatory compliance with anti-money laundering (AML) and KYC requirements, operational demands, business requirements or dates we assigned based on contracts will also need to be taken into account, and may require retention for a period of up to 7 years after the data was collected or after the merchant or other customer relationship has ended.
For example, legal and regulatory compliance with anti-money laundering (AML) and KYC requirements, operational demands, business requirements or dates we assigned based on contracts will also need to be taken into account, and may require retention for a period of up to 7 years after the data was collected or after the merchant or other customer relationship has ended.
What happens in case of a data breach?
In case OHFTS is faced with a breach of Personal Information, OHFTS shall notify the competent authority and affected data subjects without undue delay in accordance with applicable law and shall take necessary steps to mitigate the impact of such breach.
Changes and updates to the privacy notice
OHFTS may, from time to time, make changes to this Privacy Notice. If any material changes are made as to how OHFTSv treat Personal Information, you will be notified through this notice on OHFTS’s Sites.
The date the Privacy Notice was last modified is at the bottom of the page. You are responsible for ensuring you periodically visit our Sites to check for any changes. By continuing to use OHFTS Services or the Sites, you agree to the changes in this Privacy Notice.
This notice is global in scope, but is not intended to override any legal rights in any territory where such rights prevail. In such event, the rights and obligations set out in this Privacy Policy will apply, subject only to amendment under any applicable local law having precedence.
The date the Privacy Notice was last modified is at the bottom of the page. You are responsible for ensuring you periodically visit our Sites to check for any changes. By continuing to use OHFTS Services or the Sites, you agree to the changes in this Privacy Notice.
This notice is global in scope, but is not intended to override any legal rights in any territory where such rights prevail. In such event, the rights and obligations set out in this Privacy Policy will apply, subject only to amendment under any applicable local law having precedence.
Questions
If you have questions, comments, concerns or feedback regarding this Privacy Notice or any other privacy concern, contact DPO at info@overseasmedicalcenter.com
Terms and Conditions of Use. Ownership of OHFTS Platform
These Terms and Conditions of Use (the "Terms of Use") apply to the OHFTS web site located at www.OHFTS.ae, and all associated sites linked to www.OHFTS.ae by OHFTS, its subsidiaries and affiliates, including OHFTS sites around the world, OHFTS application on any platform (“OHFTS App”) call center and other technology platform (collectively, the "OHFTS Platform"). The OHFTS Platform is the property of Overseas Health Treatment Facilitation Services. FZ-LLC (“OHFTS”) and/or its licensors. BY USING THE OHFTS PLATFORM, YOU AGREE TO THESE TERMS AND CONDITIONS; IF YOU DO NOT AGREE, DO NOT USE THE OHFTS PLATFORM. IF YOU ARE A OHFTS CUSTOMER, THE DEFINITIVE AGREEMENT SIGNED BETWEEN YOU AND OHFTS SALL ALSO GOVERN THE USAGE OF THE OHFTS PLATFORM.
OHFTS reserves the right, at its sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time. It is your responsibility to check these Terms of Use periodically for changes. Your continued use of the OHFTS Platform following the posting of changes will mean that you accept and agree to the changes. As long as you comply with these Terms of Use, OHFTS grants you a personal, non-exclusive, non-transferable, limited privilege to enter and use the OHFTS Platform on your personal device.
OHFTS reserves the right, at its sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time. It is your responsibility to check these Terms of Use periodically for changes. Your continued use of the OHFTS Platform following the posting of changes will mean that you accept and agree to the changes. As long as you comply with these Terms of Use, OHFTS grants you a personal, non-exclusive, non-transferable, limited privilege to enter and use the OHFTS Platform on your personal device.
Content
All text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, artwork and computer code (collectively, "Content"), including but not limited to the design, structure, selection, coordination, expression, "look and feel" and arrangement of such Content, contained on the OHFTS Platform is owned, controlled or licensed by or to OHFTS, and is protected by copyright, patent and trademark laws, and various other intellectual property rights and unfair competition laws.
Except as expressly provided in these Terms of Use, no part of the OHFTS Platform and no Content may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted or distributed in any way (including "mirroring") to any other computer, server, web site or other medium for publication or distribution or for any commercial enterprise, without OHFTS’s express prior written consent.
You may use information on OHFTS products and services (such as data sheets, knowledge base articles, and similar materials) purposely made available by OHFTS for downloading from the OHFTS Platform, provided that you (1) not remove any proprietary notice language in all copies of such documents, (2) use such information only for your personal, non-commercial informational purpose and do not copy or post such information on any OHFTSed computer or broadcast it in any media, (3) make no modifications to any such information, and (4) not make any additional representations or warranties relating to such documents.
Content on the OHFTS Platform and in publications is provided for general information purposes only, to inform you about Overseas Health Treatment Facilitation Services. FZ-LLC and legal and business developments which may be of interest. It does not constitute legal advice (or any other type of advice) and should not be relied on for this purpose. If you have a specific question on which you require assistance please contact us using one of the Contact us links which are on the OHFTS Platform.
Except as expressly provided in these Terms of Use, no part of the OHFTS Platform and no Content may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted or distributed in any way (including "mirroring") to any other computer, server, web site or other medium for publication or distribution or for any commercial enterprise, without OHFTS’s express prior written consent.
You may use information on OHFTS products and services (such as data sheets, knowledge base articles, and similar materials) purposely made available by OHFTS for downloading from the OHFTS Platform, provided that you (1) not remove any proprietary notice language in all copies of such documents, (2) use such information only for your personal, non-commercial informational purpose and do not copy or post such information on any OHFTSed computer or broadcast it in any media, (3) make no modifications to any such information, and (4) not make any additional representations or warranties relating to such documents.
Content on the OHFTS Platform and in publications is provided for general information purposes only, to inform you about Overseas Health Treatment Facilitation Services. FZ-LLC and legal and business developments which may be of interest. It does not constitute legal advice (or any other type of advice) and should not be relied on for this purpose. If you have a specific question on which you require assistance please contact us using one of the Contact us links which are on the OHFTS Platform.
Your Use of the OHFTS Platform
You may not use any "deep-link", "page-scrape", "robot", "spider" or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the OHFTS Platform or any Content, or in any way reproduce or circumvent the navigational structure or presentation of the OHFTS Platform or any Content, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through the OHFTS Platform. OHFTS reserves the right to bar any such activity.
You may not attempt to gain unauthorized access to any portion or feature of the OHFTS Platform, or any other systems or OHFTSs connected to the OHFTS Platform or to any OHFTS server, or to any of the services offered on or through the OHFTS Platform, by hacking, password "mining" or any other illegitimate means.
You may not probe, scan or test the vulnerability of the OHFTS Platform or any OHFTS connected to the OHFTS Platform, nor breach the security or authentication measures on the OHFTS Platform or any OHFTS connected to the OHFTS Platform. You may not reverse look-up, trace or seek to trace any information on any other user of or visitor to the OHFTS Platform, or any other customer of OHFTS, including any OHFTS account not owned by you, to its source, or exploit the OHFTS Platform or any service or information made available or offered by or through the OHFTS Platform, in any way where the purpose is to reveal any information, including but not limited to personal identification or information, other than your own information, as provided for by the OHFTS Platform.
You agree that you will not take any action that imposes an unreasonable or disproportionately large load on the infrastructure of the OHFTS Platform or OHFTS’s systems or OHFTSs, or any systems or OHFTSs connected to the OHFTS Platform or to OHFTS.
You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of the OHFTS
Platform or any transaction being conducted on the OHFTS Platform, or with any other person’s use of the OHFTS Platform.
You may not forge headers or otherwise manipulate identifiers in order to disguise the origin of any message or transmittal you send to OHFTS on or through the OHFTS Platform or any service offered on or through the OHFTS Platform. You may not pretend that you are, or that you represent, someone else, or impersonate any other individual or entity.
You may not use the OHFTS Platform or any Content for any purpose that is unlawful or prohibited by these Terms of Use, or to solicit the performance of any illegal activity or other activity which infringes the rights of OHFTS or others.
You may not attempt to gain unauthorized access to any portion or feature of the OHFTS Platform, or any other systems or OHFTSs connected to the OHFTS Platform or to any OHFTS server, or to any of the services offered on or through the OHFTS Platform, by hacking, password "mining" or any other illegitimate means.
You may not probe, scan or test the vulnerability of the OHFTS Platform or any OHFTS connected to the OHFTS Platform, nor breach the security or authentication measures on the OHFTS Platform or any OHFTS connected to the OHFTS Platform. You may not reverse look-up, trace or seek to trace any information on any other user of or visitor to the OHFTS Platform, or any other customer of OHFTS, including any OHFTS account not owned by you, to its source, or exploit the OHFTS Platform or any service or information made available or offered by or through the OHFTS Platform, in any way where the purpose is to reveal any information, including but not limited to personal identification or information, other than your own information, as provided for by the OHFTS Platform.
You agree that you will not take any action that imposes an unreasonable or disproportionately large load on the infrastructure of the OHFTS Platform or OHFTS’s systems or OHFTSs, or any systems or OHFTSs connected to the OHFTS Platform or to OHFTS.
You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of the OHFTS
Platform or any transaction being conducted on the OHFTS Platform, or with any other person’s use of the OHFTS Platform.
You may not forge headers or otherwise manipulate identifiers in order to disguise the origin of any message or transmittal you send to OHFTS on or through the OHFTS Platform or any service offered on or through the OHFTS Platform. You may not pretend that you are, or that you represent, someone else, or impersonate any other individual or entity.
You may not use the OHFTS Platform or any Content for any purpose that is unlawful or prohibited by these Terms of Use, or to solicit the performance of any illegal activity or other activity which infringes the rights of OHFTS or others.
Accounts, Passwords and Security
Certain features or services offered on or through the OHFTS Platform may require you to open an account (including setting up an OHFTS ID and password). You are entirely responsible for maintaining the confidentiality of the information you hold for your account, including your password, and for any and all activity that occurs under your account as a result of your failing to keep this information secure and confidential. You agree to notify OHFTS immediately of any unauthorized use of your account or password, or any other breach of security. You may be held liable for losses incurred by OHFTS or any other user of or visitor to the OHFTS Platform due to someone else using your OHFTS ID, password or account as a result of your failing to keep your account information secure and confidential.
You may not use anyone else’s OHFTS ID, password or account at any time without the express permission and consent of the holder of that OHFTS ID, password or account. OHFTS cannot and will not be liable for any loss or damage arising from your failure to comply with these obligations.
You may not use anyone else’s OHFTS ID, password or account at any time without the express permission and consent of the holder of that OHFTS ID, password or account. OHFTS cannot and will not be liable for any loss or damage arising from your failure to comply with these obligations.
Privacy
OHFTS’s Privacy Policy applies to use of this OHFTS Platform, and its terms are made a part of these Terms of Use by this reference. To view OHFTS’s Privacy Policy Click Here. Additionally, by using the OHFTS Platform, you acknowledge and agree that Internet transmissions are never completely private or secure. You understand that any message or information you send to the OHFTS Platform may be read or intercepted by others, even if there is a special notice that a particular transmission (for example, credit card information) is encrypted.
Links to Other Websites and to the OHFTS Platform
This OHFTS Platform may contain links to other independent third-party Web sites or other applications ("Linked Websites"). These Linked Websites are provided solely as a convenience to our visitors. Such Linked Websites are not under OHFTS’s control, and OHFTS is not responsible for and does not endorse the content of such Linked Websites, including any information or materials contained on such Linked Websites. You will need to make your own independent judgment regarding your interaction with these Linked Websites.
Disclaimers
OHFTS does not promise that the site or any content, service or feature of the site will be error-free or uninterrupted, or that any defects will be corrected, or that your use of the site will provide specific results. The site and its content are delivered on an "As-is" and "As-available" basis. All information provided on the site is subject to change without notice. OHFTS cannot ensure that any files or other data you download from the site will be free of viruses or contamination or destructive features. OHFTS disclaims all warranties, express or implied, including any warranties of accuracy, non-infringement, merchant ability and fitness for a particular purpose. OHFTS disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site and/or any OHFTS services. You assume total responsibility for your use of the site and any linked sites. Your sole remedy against OHFTS for dissatisfaction with the site or any content is to stop using the site or any such content. This limitation of relief is a part of the bargain between the parties.
The above disclaimer applies to any damages, liability or injuries caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction of or unauthorized access to, alteration of, or use, whether for breach of contract, tort, negligence or any other cause of action.
OHFTS reserves the right to do any of the following, at any time, without notice: (1) to modify, suspend or terminate operation of or access to the OHFTS Platform, or any portion of the OHFTS Platform, for any reason; (2) to modify or change the OHFTS Platform, or any portion of the OHFTS Platform, and any applicable policies or terms; and (3) to interrupt the operation of the OHFTS Platform, or any portion of the OHFTS Platform, as necessary to perform routine or non-routine maintenance, error correction, or other changes.
The above disclaimer applies to any damages, liability or injuries caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction of or unauthorized access to, alteration of, or use, whether for breach of contract, tort, negligence or any other cause of action.
OHFTS reserves the right to do any of the following, at any time, without notice: (1) to modify, suspend or terminate operation of or access to the OHFTS Platform, or any portion of the OHFTS Platform, for any reason; (2) to modify or change the OHFTS Platform, or any portion of the OHFTS Platform, and any applicable policies or terms; and (3) to interrupt the operation of the OHFTS Platform, or any portion of the OHFTS Platform, as necessary to perform routine or non-routine maintenance, error correction, or other changes.
Limitation of Liability
Except where prohibited by law, in no event will OHFTS be liable to you for any indirect, consequential, exemplary, incidental or punitive damages, including lost profits, even if OHFTS has been advised of the possibility of such damages.
If, notwithstanding the other provisions of these Terms of Use, OHFTS is found to be liable to you for any damage or loss which arises out of or is in any way connected with your use of the OHFTS Platform or any Content, OHFTS’s liability shall in no event exceed AED100.00. Nothing in these Terms shall limit liability where such limitation is prohibited by applicable law. Some jurisdictions do not allow limitations of liability, so the foregoing limitation may not apply to you.
If, notwithstanding the other provisions of these Terms of Use, OHFTS is found to be liable to you for any damage or loss which arises out of or is in any way connected with your use of the OHFTS Platform or any Content, OHFTS’s liability shall in no event exceed AED100.00. Nothing in these Terms shall limit liability where such limitation is prohibited by applicable law. Some jurisdictions do not allow limitations of liability, so the foregoing limitation may not apply to you.
Indemnity
You agree to indemnify and hold OHFTS, its officers, directors, shareholders, predecessors, successors in interest, employees, agents, subsidiaries and affiliates, harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against OHFTS by any third party due to or arising out of or in connection with your use of the OHFTS Platform.
Violation of These Terms of Use
Without prejudice to what is mentioned in OHFTS’s Privacy Policy, OHFTS may disclose any information we have about you (including your identity) if we determine that such disclosure is necessary in connection with any investigation or complaint regarding your use of the OHFTS Platform, or to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) OHFTS’s rights or property, or the rights or property of visitors to or users of the OHFTS Platform, including OHFTS’s customers.
OHFTS reserves the right at all times to disclose any information that OHFTS deems necessary to comply with any applicable law, regulation, legal process or governmental request. OHFTS also may disclose your information when OHFTS determines that applicable law requires or permits such disclosure, including exchanging information with other companies and organizations for fraud protection purposes.
You acknowledge and agree that OHFTS may preserve any transmittal or communication by you with OHFTS through theм Platform or any service offered on or through the OHFTS Platform, and may also disclose such data if required to do so by law or OHFTS determines that such preservation or disclosure is reasonably necessary to (1) comply with legal process, (2) enforce these Terms of Use, (3) respond to claims that any such data violates the rights of others, or (4) protect the rights, property or personal safety of OHFTS, its employees, users of or visitors to the OHFTS Platform, and the public.
You agree that OHFTS may, in its sole discretion and without prior notice, terminate your access to the OHFTS Platform and/or block your future access to the OHFTS Platform if we determine that you have violated these Terms of Use or other agreements or guidelines which may be associated with your use of the OHFTS Platform. You also agree that any violation by you of these Terms of Use will constitute an unlawful and unfair business practice, and will cause irreparable harm to OHFTS, for which monetary damages would be inadequate, and you consent to OHFTS obtaining any injunctive or equitable relief that OHFTS deems necessary or appropriate in such circumstances.
These remedies are in addition to any other remedies OHFTS may have at law or in equity. You agree that OHFTS may, in its sole discretion and without prior notice, terminate your access to the OHFTS Platform, for cause, which includes (but is not limited to) (1) requests by law enforcement or other government agencies, (2) a request by you (self-initiated account deletions), (3) discontinuance or material modification of the OHFTS Platform or any service offered on or through the OHFTS Platform, or (4) unexpected technical issues or problems.
If OHFTS does take any legal action against you as a result of your violation of these Terms of Use, OHFTS will be entitled to recover from you, and you agree to pay, all reasonable attorneys’ fees and costs of such action, in addition to any other relief granted to OHFTS. You agree that OHFTS will not be liable to you or to any third party for termination of your access to the OHFTS Platform as a result of any violation of these Terms of Use.
OHFTS reserves the right at all times to disclose any information that OHFTS deems necessary to comply with any applicable law, regulation, legal process or governmental request. OHFTS also may disclose your information when OHFTS determines that applicable law requires or permits such disclosure, including exchanging information with other companies and organizations for fraud protection purposes.
You acknowledge and agree that OHFTS may preserve any transmittal or communication by you with OHFTS through theм Platform or any service offered on or through the OHFTS Platform, and may also disclose such data if required to do so by law or OHFTS determines that such preservation or disclosure is reasonably necessary to (1) comply with legal process, (2) enforce these Terms of Use, (3) respond to claims that any such data violates the rights of others, or (4) protect the rights, property or personal safety of OHFTS, its employees, users of or visitors to the OHFTS Platform, and the public.
You agree that OHFTS may, in its sole discretion and without prior notice, terminate your access to the OHFTS Platform and/or block your future access to the OHFTS Platform if we determine that you have violated these Terms of Use or other agreements or guidelines which may be associated with your use of the OHFTS Platform. You also agree that any violation by you of these Terms of Use will constitute an unlawful and unfair business practice, and will cause irreparable harm to OHFTS, for which monetary damages would be inadequate, and you consent to OHFTS obtaining any injunctive or equitable relief that OHFTS deems necessary or appropriate in such circumstances.
These remedies are in addition to any other remedies OHFTS may have at law or in equity. You agree that OHFTS may, in its sole discretion and without prior notice, terminate your access to the OHFTS Platform, for cause, which includes (but is not limited to) (1) requests by law enforcement or other government agencies, (2) a request by you (self-initiated account deletions), (3) discontinuance or material modification of the OHFTS Platform or any service offered on or through the OHFTS Platform, or (4) unexpected technical issues or problems.
If OHFTS does take any legal action against you as a result of your violation of these Terms of Use, OHFTS will be entitled to recover from you, and you agree to pay, all reasonable attorneys’ fees and costs of such action, in addition to any other relief granted to OHFTS. You agree that OHFTS will not be liable to you or to any third party for termination of your access to the OHFTS Platform as a result of any violation of these Terms of Use.
Governing Law; Dispute Resolution
You agree that all matters relating to your access to or use of the OHFTS Platform, including all disputes, will be governed by the laws of the United Arab Emirates and by the local laws applicable in the Emirate of Dubai, without regard to its conflicts of law provisions. All disputes arising out of or relating to this OHFTS Platform shall be subject to the exclusive jurisdiction of Dubai courts.
Feedback and Information
Any feedback you provide at this site shall be deemed to be non-confidential. OHFTS shall be free to use such information on an unrestricted basis.